
How We Work
At Gear & Thread, we bring your vision to life with a seamless and personalized process. Share your ideas with us, whether it’s a classic design or a completely custom concept. Upload references, select colors, or choose from our products. Each piece is made to order, with a production timeline of 4–6 weeks, and delivered directly to your door, ready to transform your space. Whether you’re looking for a bold statement or a subtle touch, our rugs are designed to perfectly complement your style. Please note that we provide the rug only and do not include installation tools.
Refund Policy
At Gear & Thread, every wall art rug is custom-made to your specifications. Due to the personalized nature of our products, we are unable to offer refunds or returns once production begins.
To ensure your satisfaction:
• We provide detailed CAD mockups for your review and approval before production.
• We are committed to using high-quality materials and craftsmanship in every piece we create.
• If your item arrives damaged during shipping, please contact us within 48 hours, and we will work with you to resolve the issue.
By placing an order, you agree to these terms. Thank you for your understanding and for choosing us to bring your vision to life.